What Franchises Need to Know About Satmetrix
By • August 29, 2012
What to do when your customers go from engaged to enraged.
The advent of social media has ushered in a new customer service paradigm. Interactions …
By • August 29, 2012
What to do when your customers go from engaged to enraged.
The advent of social media has ushered in a new customer service paradigm. Interactions …
By • June 17, 2011
If you think social media isn’t important, you’re wrong. Take a look at the scandal surrounding former Rep. Weiner and you’ll see the impact …